PT XL Axiata Tbk - XL is now leading the industry as a cellular telecommunications provider with extensive coverage throughout Indonesia. It provides services for retail customers and offers business solutions for corporate customers, including voice, data and other value-added mobile telecommunications services.
Specialist - ERP Business Application - Jakarta
Responsibilities
- Develop & implement ERP functional enhancement, process improvement and integration to other system
- Gather requirement for ERP implementation project and integration for cross module and other system to reduce ERP related problem
- Review problem occurred in XL business process to solve problem
- Provide pro-active and timely solution to fulfill user request
- Analyze, develop, and improve authorization profile to comply with business process matrix
- Tran key user related to business process
- Bachelor Degree from Computer/IT, Math/Science background with experience minimum 5 years in related area
- Understand SAP business process & enterprise reporting
- Advance skill of SAP R/3 cross module, SAP Portal and SAP Netweaver Technology
Responsibilities
- Design & develop system configuration related with ERP application
- Lead & manage project implementation of ERP application
- Recommend new ERP implementation regarding possibility of improvement and enhancement in ERP area
- Prepare user request analysis with regard to the ERP cross application
- Bachelor Degree from Computer/IT background with experience minimum 5 years in related area
- Understand SAP business process & enterprise reporting
- Advance skill of SAP R/3 cross module, SAP Portal and SAP Netweaver Technology
Responsibilities
- Monitor, handle and implement media complaint to response and feedback regarding to the complaint
- Maintain relationship with media to engage with media personnel
- Prepare, execute and support content of media release to ensure delivery of content
- Implement, monitor and evaluate sponsorship programs to maintain media relationship
- Implement and evaluate public relations events
- Maintain all media database and handle media’s special moment to ensure delivery of special moment
- Minimum bachelor degree (S1) from Social background, preferable from Communication
- Having a good network with media/journalist
- Having 2 – 3 years experience in related field
- Good in writing skill
- Good Communication skill
- Strong planning and organizing skills
- Fluent in english both oral and written
Responsibilities
- Resolve 2nd technical issues
- Monitor all CRM ticket dispatching
- Provide onsite problem solving for VIP/VVIP user
- Coordinate and negotiate with vendor for leasing/complaint/request process
- Review knowledge sharing email blast material
- Bachelor Degree from Computer/IT background with experience minimum 3 years in related area
- Understand technical matters related PC/Laptop etc
Responsibilities
- Plan, establish and control all outreach program
- Organize and control project related Mystery Shopper Mystery Caller
- Organize and share report/finding about customer insight
- Monitor implementation of recommendation related MSMC
- Bachelor Degree from Marketing/Economy with 5 years experience in related area
- Understanding marketing research 7 methodology of data analysis (statistic)
- Understanding of product and also customer behavior
Responsibilities
- Process data from Enterprise Data Base to develop comprehensive business report
- Monitor and analyze Corporate, Youth and Community performance and provide recommendation to increase performance
- Conduct and monitor all administrative data e.g. Corporate account, Youth and Community performance required for business strategy & analysis
- Review new Community requested by Sales team and monitoring Starter Pack request for each community
- Develop and update Corporate, Youth & Community board news
- Minimum bachelor degree or university graduate from Economic, Statistic, Math
- Minimum 3-4 years experience in in Database processing, developing SOP & Guidelines, and dashboard project development
- Intermediate knowledge of MS Office applications (Excel, Word, Outlook, Powerpoint);
- Basic in Financial knowledge
- Basic written and oral English skill
Responsibilities
- Prepare customize solutions to the customer associated with the technical & commercial aspects to meet with customer needs
- Analyze the optimal calculation of price and offering to sales in order to get maximal Profit & Lost (P&L)
- Preparing technical proposals for the case of tenders and Cost analysis to ensure product competitiveness in order to win competition
- Propose oportunities of up and cross selling to increase wallet share from customer
- Bachelor degree (S1) from IT/ Telecommunication Engineering major with minimum 3 years experience in telco/IT industry
- Intermediate knowledge of Cost Modeling
- Technical Expertise of Data Communication & IP Technology
- Technical expertise in product bundling
- Technical expertise in Project Management
- Technical expertise in product development
- Excellence in Presentation Skill
- Knowledge of Solution Portfolio and Network Security Technologies and Process
Email All -- SPC-ERP-BA -- SPC-ERP-PI -- SR-OE
SR-EITH -- SPC-CI -- AN-CCP -- SPC-PS