A career with Citibank has much to offer. Citibank provides professional challenges and opportunities to excel in the world of banking. We are the most respected global financial services firm, with the broadest distribution, and the best brand, and the broadest array of product.
CTS Management Associate-12021353 - Indonesia
Job Description
- Citi Transaction Services (CTS), a division of Citi's Institutional Clients Group (ICG), offers integrated cash management, fund services, securities services, and trade services and finance to multinational corporations, financial institutions, and the public sector around the world. Leveraging the industry's largest proprietary network, spanning 100 countries, we are uniquely qualified to serve your organization's local and cross-border interests, enabling you to:
- Increase efficiency and reduce costs
- Effectively manage business locally and globally
- Gain greater control over financial positions
- The CTS Indonesia Management Associate program is designed to attract talent pool and to provide an excellent training ground for graduates to work in CTS group. CTS MA will be introduced to a dynamic CTS environment, and obtain actual industry experience by being assigned to different industry groups. They will gain in-depth insights into varieties of CTS sales, products and services through a series of carefully planned informal and formal trainings by senior managers in CTS and related functions. The CTS MA program would be 38 months program , including all mandatory training periods and 3 rotations at 8 months each where the CTS MA will be assigned with a project related role as well as a line role and will work closely with senior managers and CTS team in projects that involve developments of new products, client relationships, and sales. For further information please click CTS Campus Website: www.oncampus.transactionservices.citi.com
- Minimum of Bachelor degree from respectable universities
- Minimum GPA of 3.2 from 4.0 scale
- Any major is welcome, preferably Finance and/or Marketing
- 0-2 years of experience
- Proficiency in English is desired
- Ability to think globally and creatively-with an innovative approach to doing business
- Positive attitude and work ethic
- High level of personal integrity, commitment to excellence and a strong desire to learn
- Ability to work independently and in a team environment
- Possess resiliency to work in a challenging and changing high-volume, fast-paced environment
Description
Sales
- Conduct daily and weekly planning of sales activities in order to reach those targets.
- Increase customer account balance through continuous execution of sales activities (via calls, walk-ins, and visits):
- Introduce and explain products / promotions
- Provide product consultation
- Cross-sell
- Handle customer account-related administrative procedures / paperwork
- Account opening
- Keep track of customer communications and transactions.
- Stay updated on Citibank products and promotions, and preferably also market products, players, and trends.
- Establish and maintain good relationships with customers:
- Regular courtesy calls - to check up on customers, not just for sales purposes
- Profiling: understand needs, preferences, life styles
- Product inquiries
- Solve customer issues
- Conduct financial planning
- Uphold an overall excellent service standard that is in line with Citibank image and reputation.
- Ensure overall customer satisfaction.
- Serve as focal point between Citibanking customer acquisition team and Citibanking telesales team in ensuring seamless synchronization of customer knowledge.
- Work closely with ALL members of the branch team.
- All sales activities must be done in compliance with company and government regulations and policies
- Graduate from reputable university, Bachelor degree is a must, minimum GPA of 3.0
- 2-5 years working experience in banking industries
- Showing career progression and expanded role historically
- Shows enthusiasm in sales driving & sales oriented
- Possess excellent interpersonal skill
- Can adjust easily on fast paced environment
- Able to work under-pressure with difficult customer situations
Job Description
- Writing research reports on listed property companies in Indonesia
- Assessing companies through various analytical means to determine an investment rating
- Servicing institutional investors closely to educate and assist with understanding of the market
- Preparing research summaries of covered companies, longer-dated thematic reports, and broader market analysis
- Conducting company visits
- Marketing covered companies to Citi's institutional investor clients regionally
- Building financial models
- Gathering information and financial datas
- Responding to requests from institutional investors
- Coach and train associate, manage associate's career and development.
- At least 4+ years of experience as an independent writing research analyst or buy-side analyst
- Possess an excellent understanding of Accounting and Financial Modeling skills
- Experience in industry is strongly preferred
- An ability to communicate effectively to sophisticated investors
- Strong leadership skills and an ability to motivate staff
- Ability to market, conduct and provide interviews
- Willing to work long hours and under pressure
- Strong interpersonal and client service skills
- Possess good written and spoken English
- Aggressive and proactive.
CTS-MA -- PB -- APR
