Coca-Cola Amatil Indonesia one of the leading manufactures and distributors of The Coca-Cola Company products in Indonesia, If you are a highly motivated passionate, dedicated and seek for development opportunity as well as challenges, we invite you to join Coca-Cola Amatil Indonesia in our Graduate Trainee Program – IT Department. Potential candidates must meet the following criterias:
Data Centre Operator - Cibitung
Job Descriptions
- In this function, you will be in charge to support activities in Data Centre area that are governed by the agreed Standard Operating Procedures. This position is challenged to provide an optimum service to the business through an accurate execution of given tasks at minimum human error and the ability to bring improvement in this area. Provide first level support in data center area to user’s request, problems encountered by users and any suggestions on troubleshooting.
- Monitoring availability and performance of all platforms and other equipments and the infrastructure in Data Centre Room and Disaster Recovery Room as KPI
- Executing daily, weekly, monthly and yearly processes based on the most updated and agreed Standard Operating Procedures
- Maintaining documentation of Job sheet and any detail procedure that related to the DC operator jobs.
- Following up with Helpdesk & second level support for any problem that related to Production Environment that include application and IT Infrastructure to provide best service level to the business
- Assisting and monitoring error messages and other operator controls to ensure maximum availability and efficiency of system.
- Working with internal IT or third party to monitor and provide assistance on maintenance process of the equipments in Data Centre Room
- Assisting Infrastructure Service Specialist - Data Centre to improve processes in Data Centre area through various approved initiatives by management
- Be involved in proactive monitoring the servers and Telecommunication links, including first level problem determination.
- Able to work under shift, 7 X 24.
Ideally, the successful candidates should have to following requirements:
- Holding a minimum of Bachelor degree (S1) preferably in Computer Engineering from recognized institution
- Having a minimum of 1 - 2 years as Data Centre Operator or system operator
- Core competencies required: Orientation to Excellence, Customer Orientation, Communication & Influencing, Problem Solving, and Collaboration
- Leadership competencies required: Planning & Executing
- Technical competencies required:
- Require a broad range of skills covering multi platform which primary focus in the System -I, UNIX and Win 2008 environment
- Basic skill for supporting Backup & Restore process
- Basic skills in other desktop tools and all common CCAI business applications
- System I fundamentals including system and application access, basic commands, and basic file and data management.
- Telecommunications fundamentals (including TCP/IP networking, modem, and network fundamentals)
- Familar with Infrastructure Monitoring tools.
- Excellent verbal and written communication skills either in Bahasa or English are a must.
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