Cathay Pacific Airways currently looking for talented person who are smart, dynamic, enthusiastic and keen to share our dreams and realize his/her own. In return, you will receive comprehensive learning and development opportunities in an environment that encourages excellence, including worldwide air travel discount and annual free travel for you and your family.
Reservations and Ticketing Officer - Jakarta
Responsibilities
- Handle calls from passengers and agents and make utmost attempt to turn them to sale in order to achieve the direct sales target.
- Handle daily ticketing operational including ticket and package issuance
- Provide administration support on Reservations/ Ticketing administrative tasks.
Requirements
- Good command of written and spoken Mandarin is a must.
- Good command of written and spoken Bahasa Indonesia and English.
- University graduate preferably majoring in Tour and Travel (fresh graduates are encouraged to apply).
- Possess good knowledge on ticketing and reservations procedures.
- Excellent communication skill.
- Good team player.
- Willing to go the extra mile to provide best service to our customers.
- Computer literate with extensive experience using MS Office Software and web-based applications.
Responsibilities
- Manage overall daily functions of Cathay Pacific Cargo at Cengkareng such, process booking, a Space control ,cargo cashier, tracing; import and export etc.
- Co-ordinate with Ground Handling Agent team to ensure that Cathay Pacific provides consistent and excellent services to our customers and colleagues
- Supervise Ground Handling Agent’s load control and warehouse team
- Manage the Ground Handling Agent’s team on a day-to-day basis
- To maintain good rapport with Airport Authority, Customs Officials, Quarantine Officers, and relevant Cathay Pacific offices to ensure facilitation of operational processes procedures & customer services
- To prepare and maintain all relevant documents/ statistics/ reports
Requirements
- University Graduate in any field or D4 majoring in Travel & Tourism, Transport and Logistics
- PC literacy with sound knowledge of word, excel and power point
- Excellent team player, time management and communication skills
- Ability to be creative to seek opportunities to make improvements
- Good spoken and written English
- Weekend and shift duties required
RTO -- CSO
Source: JobStreet