PT Trakindo Utama is an expanding privately owned company dealing in heavy equipment business with about 5500 employees, operating in over 60 branches throughout Indonesia. We are inviting young Indonesian graduates & professionals to fill following position :
Analyst Warranty - Jakarta
Responsibilities
- Coordinate and monitor the system and process of product warranty claims.
- Conduct direct checking on warranty claim validity according to SOP and current warranty guidelines.
- Analyze warranty claim pending settlement, evaluate the reason and identify any mistakes occurred then coordinate with area warranty specialist to probe arguments/ requirements to resubmit/contest the claim.
- Develop and update standard procedure (SOP) align with corporate business strategy and to improve process efficiency to achieve the department mission.
- Support area management with analysis and recommendations for continuous improvement initiatives. Monitor the improvement plan consistently.
- Coach and monitor performance of Area Warranty Specialist in line with human capital strategy to improve performance through development.
Requirements
- Candidate must possess at least a Bachelor's Degree in Engineering (Mechanical) or equivalent.
- Excellent working knowledge of Ms. Excel, Ms. Access and other Microsoft Office Application.
- Good command in English both orally and writing
- Accurate with a strong focus on attention to detail
- Strong Analytical Thinking and communication skill
- Required language(s): English, Bahasa Indonesia
- Fresh graduates/Entry level applicants are encouraged to apply.
- 1 Full-Time positions available.
- Closing Date: 9-10-11
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